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Posted by: Danny Hayes
Using IPDs with PSF config to convert splf to PDF and email.
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Published: 26 Jul 2013
Revised: 26 Jul 2013 - 1486 days ago
Last viewed on: 19 Aug 2017 (2580 views) 

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Using IPDs with PSF config to convert splf to PDF and email. Published by: Danny Hayes on 26 Jul 2013 view comments(4)

Has anyone had experience with using this built in IBM i capability?

It was working fine until last week!  The users simply changed their  output to the PDFQ and it was magically converted into a .pdf file placed into the IFS inro QDLS where it was supposed to be emailed out to that user.  The first hald stiff works.  It place the converted .pdf into a folder, but then does nothing I can from any logs that I have found on the system.

I can find no event that precipitated the failure of this process, no system changes that I can find record of.

We have a third party that does our system administration, so it is possible they have 'fixed' something for us.

 

The entire instructions for doing this are in the Infoprint Server for iSeriesUser’s Guide Version 5, Release 4.0.

I even went throught the steps to create a new process, and it does the same thing... leaves the .pdf in the IFS. 

I have rtfm until my eyes are crossed.  Any help will be greatly appreciated.

Danny

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Posted by: bobcozzi
Site Admin ****
Chicagoland
Comment on: Using IPDs with PSF config to convert splf to PDF and email.
Posted: 4 years 25 days 7 hours 51 minutes ago

So to summarize: You were using something that worked. It was a 2-step process.

Step 1: Create the PDF. This step is still working. Correct?

Step 2: Send the PDF as an email Attachment. This step is not working. Correct?

Sounds like your email system isn't configured correctly. Is the user enrolled? (assuming you're using SNDDST and not a real email package)

Posted by: DannyFromOP
Premium member *
Comment on: Using IPDs with PSF config to convert splf to PDF and email.
Posted: 4 years 25 days 5 hours 41 minutes ago

Here is the wierd part, when a tech from our third party provider called on the Help Desk ticket, I set him up in the required file and with a directory entry. He sent a file and it worked correctly.

So the system is configured correctly, but will not work for the users who used it previously, including myself.

I compared my DIRE to his and they are identical, then I thought that perhaps his email was an outside one, so I changed mine to my personal account, but it still did not work.

And yes, it is using SNDDST.

Posted by: SteveCCNJ
Premium member *
Egg Harbor Twp., NJ
Comment on: Using IPDs with PSF config to convert splf to PDF and email.
Posted: 4 years 25 days 5 hours 10 minutes ago

Were there any changes to the authorities needed to access the job or any of its components?

Posted by: DannyFromOP
Premium member *
Comment on: Using IPDs with PSF config to convert splf to PDF and email.
Posted: 4 years 24 days 23 hours 45 minutes ago

There have been no changes that we are aware of.

The process worked when the tech tried with his profile.

I have secadm with *allobj so that seems unlikely, but not impossible.

However it seems an error message would pop up somewhere if that were the case.