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Posted by: Bob Cozzi
Rogue Programmer
Cozzi Productions, Inc.
Client Access v7.1 re-install
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Published: 21 May 2013
Revised: 24 May 2013 - 1908 days ago
Last viewed on: 12 Aug 2018 (3726 views) 

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Client Access v7.1 re-install Published by: Bob Cozzi on 21 May 2013 view comments(2)

After installing the latest Client Access 7.1 PTF package it began acting oddly. The first session would always load/work fine. But any other session I launched would be as if nothing was clicked, or a simple black Client Access session screen would appear with "disconnected" on the bottom then nothing.

Using Task Manager in Windows, I was able to see that for each session I clicked on, another pcws program was running. I would have to kill each one of them or reboot the Windows session in order to resolve the issue--but then only with one session actually working.

So I did what any long-time Windows user would do, I uninstalled Client Access and re-installed it, then launched it once. Then closed it down and installed the current PTF package.

So far, all is well today.

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